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ABOUT AELE STREETWEAR

AELE is an authentic Indian streetwear brand born out of Surat, Gujarat. We engineer high-grade, heavyweight oversized apparel, signature boxy silhouettes, and underground graphic tees crafted for the street culture.

Every piece is tailored from premium 240+ GSM super combed cotton, bio-washed for ultimate softness and long-lasting structure that never loses its drape.

SHIPPING & DELIVERY POLICY

We provide express doorstep delivery across India on all orders.

• Dispatch Time: All orders are packed and dispatched within 24 to 48 hours directly from our Surat studio.
• Delivery Time: Metro cities take 2 to 4 business days. Rest of India takes 4 to 6 business days.
• Prepaid Orders: Enjoy extra discounts and express priority handling on all prepaid transactions.
• Order Tracking: You will receive real-time tracking updates via WhatsApp and SMS once your package ships.

5-DAY HASSLE-FREE SIZE ONLY EXCHANGE NO RETURN

At AELE, we want you to have the absolute best fit. If your oversized tee or drop isn't the size you wanted, we offer a straightforward 5-day easy size exchange.

• Exchange Window: Request an exchange within 5 days of delivery.
• Condition: Products must be unused, unwashed, and in original packaging with brand tags intact.
• How to initiate: Send us a message on WhatsApp or email us at aeleoffical.in@gmail.com with your Order ID. Our team will arrange a reverse pickup for you.

TERMS OF SERVICE & CONDITIONS

Welcome to AELE. By accessing or purchasing from our store, you agree to the following standard terms:

• Product Information: We make every effort to display the colors, fit, and graphics of our apparel accurately. Sizing is oversized by design.
• Payment & Pricing: All prices are in Indian Rupees (INR). We reserve the right to modify prices and offer promotions at any time.
• Order Acceptance: We reserve the right to refuse or cancel orders suspected of fraudulent activity.

PRIVACY & DATA PROTECTION POLICY

Your privacy is of paramount importance to us. We never sell or compromise your personal information.

• Data Collection: We collect your name, delivery address, email, and phone number exclusively to process orders and provide delivery updates.
• Payment Security: We never store credit card or banking information. All transactions are securely processed through end-to-end encrypted payment gateways.
• Zero Spam: You will only receive order updates, shipping notifications, and drops alerts if you opted in.

CONTACT INFORMATION & STUDIO SUPPORT

Have a query about your order, tracking, exchange, or want to collaborate with AELE? Our support team is here to assist you.